Frequently Asked Questions

Everything you need to know about bringing nature into your home.

How do you ensure the safety of fragile home decor during shipping?

We use eco-friendly, reinforced packaging and custom-fit cushioning to ensure your ceramics, glassware, and furniture arrive in pristine condition.

What is your return policy for Leaf Living products?

We offer a 30-day window for returns on all unused items in their original packaging. Please note that custom furniture orders are final sale.

Are your textiles and wood products sustainably sourced?

Yes, sustainability is at our core. We use FSC-certified wood, organic cotton, and recycled materials for 90% of our inventory to minimize our environmental footprint.

Do you offer international shipping?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international delivery in the near future.

How can I track my order status?

Once your order is processed, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options through Affirm for larger furniture purchases.